We collect personal information that you provide to us directly, as well as information automatically collected when you use our website. The types of information we may collect include:

- Contact Information: Name, email address, phone number, shipping address, billing address.

- Account Information: Username, password, payment details, order history.

- Communication: Records of your correspondence with us, including customer service interactions.

- Cookies and Tracking Technologies: We use cookies and other tracking technologies (such as web beacons, pixels) to collect data about your usage of the Site, including your IP address, browser type, device information, and pages viewed.

- Usage Data: Information about how you interact with our website, such as pages viewed, time spent on the Site, and actions taken (e.g., adding items to the cart, completing a purchase).

We use the information we collect for the following purposes:

- To Provide Services: To process orders, handle payments, fulfill shipping requests, and provide customer support.

- To Improve the Site and Services: To analyze trends, monitor website performance, and enhance your user experience.

- To Communicate with You: To send order confirmations, updates, promotional offers, and customer service responses.

- To Prevent Fraud and Ensure Security: To protect your account, detect fraud, and safeguard the integrity of our services.

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

- Service Providers: We may share your personal information with third-party service providers who assist us in running the Site, such as payment processors, shipping partners, and customer service platforms. These providers are required to protect your information and use it only for the purposes for which it was shared.

- Legal Requirements: We may disclose your information if required to do so by law, or if we believe that such action is necessary to comply with a legal obligation, protect our rights, or investigate fraud.

- Business Transfers: If we merge with or are acquired by another business, your information may be transferred as part of that transaction.

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files that are stored on your device and help us remember your preferences and improve your browsing experience.

You can control the use of cookies through your browser settings, but please note that disabling cookies may affect certain features of the Site.

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These measures include encrypted transmission of data using Secure Socket Layer (SSL) technology and secure storage practices.

While we take reasonable precautions to protect your information, please note that no data transmission over the internet can be guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you transmit to us.

Depending on your jurisdiction, you may have certain rights regarding the information we collect and process about you. These rights may include:

- Correction: You have the right to request corrections to any inaccurate or incomplete personal data. data we hold about you.

- Access: You have the right to request access to the personal data we hold about you.

- Deletion: You may request the deletion of your personal data, subject to certain legal restrictions.

- Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us at customersupport@wishipexpress.com

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purpose of satisfying any legal, accounting, or reporting requirements.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Effective Date." Please review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

WiShip Express

customersupport@wishipexpress.com>

+509 3481-9113 / +509 5577-5870