Welcome to WiShip Express. By accessing or using our website www.wishipexpress.com (site and services), you agree to be bound by the following Terms and Conditions. Please read them carefully before using the Site.
By using this website and its services, you agree to comply with these Terms and Conditions. If you do not agree with these terms, please do not use our website.
WiShip Express provides Express Shipping, Cargo Shipping, Transport & Customs Clearances services to individuals and businesses. The services may include domestic and international shipping, tracking, and delivery, among others.
To use our services, you must be at least 18 years old or the age of majority in your jurisdiction. By using this Site, you represent that you meet the eligibility criteria.
To use our services are require you to create an account. You agree to provide accurate, current, and complete information when registering and to update such information if it changes.
You are responsible for maintaining the confidentiality of your account login information and are liable for all activities under your account.
- Shipping Charges: Shipping fees vary depending on the destination, weight, size, and type of service selected. Charges will be displayed at the time of checkout.
- Delivery Time: Delivery times depend on the shipping method chosen and the destination. While we aim to meet delivery timeframes, we do not guarantee specific delivery dates.
- Shipping Restrictions: We may not ship to certain locations or countries due to legal or logistical restrictions.
- Risk of Loss: Once your order has been handed over to the shipping carrier, the risk of loss or damage to the items passes to you.
All payments for shipping services must be made via the payment methods provided on the Site. Payments are processed securely, and you agree to pay all fees associated with your order.
Order Cancellation: You may cancel an order before it is shipped. Once the order is in transit, cancellations will not be accepted.
Refunds: Refunds are available for orders that are undelivered, lost, or damaged in transit, subject to verification and investigation by our team.
You may not ship any items that are illegal, hazardous, or prohibited by law, including but not limited to:
- Drugs or controlled substances
- Explosives, flammable items, or hazardous chemicals
- Counterfeit or pirated goods
- Any items that violate the laws of the destination country
Your use of our services is governed by our Privacy Policy Link. Please refer to the Privacy Policy for information on how we collect, use, and protect your personal information.
We will not be held liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website.
Our liability is limited to the amount you paid for the service in question.
Any disputes or claims related to the use of this website or our services will be resolved through binding arbitration in Port-au-Prince, rather than through court proceedings.
We may update or change these Terms and Conditions from time to time. Any changes will be posted on this page with an updated "Effective Date." By continuing to use our services after the changes are posted, you agree to the modified terms.
These Terms and Conditions are governed by the laws of Haiti. Any legal proceedings will be subject to the exclusive jurisdiction of the courts in Port-au-Prince.
If you have any questions about these Terms and Conditions or our services, please contact us at:
WiShip Express
customersupport@wishipexpress.com>
+509 3481-9113 / +509 5577-5870